Refund policy

To be eligible for a return, your item must be unused, unworn (besides trying on) and in the same condition that you received it. It must also be in the original packaging with tags attached.

To complete your return, please email hello@shopbuttrup.com with your return request within two weeks of your purchase. Mail your product to Butt'r Up Designs, 7663 S Sunbird Way, Sandy, UT 84047.

Once your return is received, you will receive an email notification that it has been received. Your refund will be processed and a credit will be applied to your original method of payment within a few days.

*Orders may need to clear customs in your country. Please check if your order will incur additional import duties, taxes or other customs-related charges. 
*Import duties, taxes or other customs charges will be collected by the shipping company upon shipment. 
*We are not responsible for any delays caused by the customs department in your country.